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Using AI to Get High-Risk Populations the Help they Need
Using AI, data, and context to identify hidden risks and deliver timely support to vulnerable populations with Quantexa.
Among AI’s most positive and socially impactful use cases is one many people may be unaware of—its applicability in identifying at-risk populations, particularly within the healthcare ecosystem, and facilitating services for individuals in these constituent groups. One such group: military veterans.
It is well-understood that veterans are at disproportionate risk (compared to their civilian demographic counterparts) for a host of issues, including mental health disorders such as depression, anxiety and PTSD, substance abuse and suicide; they also face higher rates of traumatic brain injuries, hearing loss and other physical health problems. Veterans may struggle with being unhoused or maintaining consistent employment, often due to mental or physical health limitations. And often they slip through the cracks, unidentified by relevant social safety networks, despite their high level of need—to say nothing of the extraordinary personal sacrifices that have led to their current challenges.
But what if sophisticated data management tools could help identify these individuals and connect them to the right support systems, before it’s too late?
Leveraging data to facilitate rapid intervention
Enter Quantexa. Through its advanced data analytics and knowledge graphs, our proprietary AI solution excels at uncovering hidden factors such as statistically high-risk life events and surfacing actionable insights. Quantexa’s AI tool integrates data from an array of sources to create a holistic view, helping to identify veterans with known risk factors such as adverse childhood experiences, combat-related trauma, mental health conditions like PTSD and depression, substance use disorders and difficulties transitioning to civilian life; it accomplishes this by consolidating data from various sources to create comprehensive profiles, and then using predictive modeling to forecast which veterans are at higher risk. Taken together, these profiles and models facilitate expedient identification, proactive support and timely interventions through contextual analysis and early warning systems.
Here are some key aspects of how Quantexa identifies and provides a complete picture of a given veteran or for the wider population.
1. Holistic data ingestion: Quantexa's platform integrates data from various sources, breaking down silos and providing a 360-degree view of entities and their relationships. This holistic approach helps uncover hidden risks and patterns that are not being effectively detected by other solutions.
2. Entity resolution: Quantexa's Decision Intelligence Platform matches and consolidates data to identify and link related entities within large datasets. This helps create a comprehensive view of individuals and their connections, which is crucial for detecting patterns of previously hidden risk.
3. Graph analytics: By identifying relationships and connections between entities, Quantexa uncovers hidden patterns and potential risks. This network-based approach allows for a deeper understanding of the broader context in which individuals operate. Quantexa’s Graph Analytics creates more complete graphs based on best-in-class Entity Resolution enabling you to drive informed business decisions. Bringing together billions of data points from internal and external data sources is key to creating dynamic views of the entities, connections, and relationships that matter to you.
4. Advanced risk insights: Quantexa leverages machine learning and AI techniques to generate actionable insights from complex and diverse datasets. This enables the identification of early warning signals and emerging risks, allowing organizations to take proactive measures. Identify risks and opportunities with Quantexa's out-of-the-box or custom scoring models and maintain flexibility and control of the models you build; leveraging the power of context to build and fine tune more accurate and performant contextual analytics and machine learning models.
5. Knowledge graphs: Quantexa's knowledge graphs allow users to access relevant information and find connections within the data. The knowledge graph that's automatically generated can be updated as information and context evolve, offering more flexibility than more rigid data solutions.
6. Proven use cases: Quantexa's contextual Decision Intelligence technology has been successfully implemented in numerous industries, including financial services, insurance, and government sectors. It has been used to combat fraud and financial crime, improve customer insights, and enhance risk management capabilities.
The importance of a trusted data foundation
Data analytics plays a crucial role in identifying hidden risks, which can help healthcare and social welfare providers to prescribe and facilitate the most effective interventions. But data analytics alone is not sufficient. Providers are in need of the clean, reliable data that's brought together onto Quantexa's decision intelligence platform, a powerful approach in data analytics that involves understanding data within the context of its environment, relationships and interactions.
By harnessing and connecting high-quality data from a wide range of internal and external sources, it is possible to identify a wider pool of risk drivers to support building more advanced predictive risk models and insights. Quantexa's AI-powered Decision Intelligence Platform proactively identifies and mitigates patterns of hidden risk, helping organizations make informed decisions and protect at-risk populations. For example, relationships in medical research are categorized, helping with diagnoses and developing personalized care plans based on automatically up-to-date information.
Q Assist elevates user experience with GenAI
Q Assist is Quantexa's generative AI tool, designed to enhance productivity and decision-making for end users by leveraging Quantexa's Decision Intelligence platform AI and data analytics capabilities. Q Assist leverages generative AI and the power of LLMs to create an intuitive user interface that makes using the platform even easier.
With GenAI taking over routine tasks—thus allowing employees to concentrate on higher-level, knowledge-based functions—productivity can go up by as much as 60%. For individuals working in a capacity to assist high-risk veterans, AI can assist in drafting reports, managing schedules, creating care-plans and even conducting preliminary data analysis, thereby freeing up employees such as veteran affairs (VA) workers or healthcare providers to engage in more meaningful and impactful customer-facing work. This not only improves efficiency but also job satisfaction, as people are empowered to do more of the work they enjoy.
Here's how Q Assist helps enhance employees' efficiency and effectiveness:
1. User-friendly interface: Q Assist has a familiar user interface making it easy for the workforce to access and interact with the platform without needing extensive training or technical knowledge.
2. Streamlined data access: Q Assist democratizes access to critical data and insights, allowing case workers and care providers to quickly retrieve relevant information from various sources. This helps them make informed decisions based on a comprehensive understanding of the data.
3. Automated routine tasks: Q Assist speeds up routine tasks such as data analysis, reporting, and investigation. This frees up time for case workers and care providers to focus on higher-value activities, such as direct patient care and personalized support.
4. Contextual insights: Q Assist provides contextual insights by analyzing data from multiple sources. This helps case workers and care providers understand the broader context of a patient's situation, enabling them to provide more targeted and effective interventions.
5. Enhanced decision-making: By combining generative AI with Quantexa’s Decision Intelligence Platform, Q Assist augments decision-making processes. It provides accurate, up-to-date information and insights, helping case workers and care providers make trusted and traceable decisions.
6. Efficiency and effectiveness: Q Assist enhances the efficiency and effectiveness of case workers and care providers by streamlining their day-to-day tasks, generating reports and providing summaries of information they need to perform their tasks more efficiently.
Strong use cases for Q Assist ‘on the ground’
Q Assist can significantly enhance the efficiency of VA staff by providing a simple conversational interface to access the insights of the Quantexa Platform, reducing the time spent searching for information and allowing staff to focus more on patient care. It automates routine tasks and processes, such as deadline tracking and follow-up management, minimizing administrative burdens and ensuring timely interventions.
Moreover, Q Assist ensures that veterans receive the right care at the right time by using the Quantexa cleansed data to support different types of consults—inter-facility consults, beneficiary travel, and urgent consults—improving visibility and streamlining the referral process.
By leveraging these features, Q Assist helps VA staff work more efficiently, ultimately improving the quality of care provided to Veterans.
Using AI and data analytics where they’re needed most
Veterans are only one type of at-risk population that Quantexa’s platform can meaningfully assist through our flagship capabilities: integrating comprehensive data from various sources to create a holistic view of individuals and their circumstances. Our advanced AI and data analytics help detect early warning signals and emerging risks, providing contextual insights that enable proactive and tailored interventions.
For the care providers who support at-risk individuals, Quantexa’s tools allow automation of routine tasks and enhanced collaboration with professional peers, ensuring timely and effective support. Continuous real-time monitoring further helps maintain up-to-date risk assessments, making Quantexa a powerful tool for protecting and supporting vulnerable individuals.
If you’re curious about how Quantexa’s solutions can level-up support for veterans or other at-risk individuals, while also streamlining the work of those whose mission is to help them, get in touch.
