A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. More information can be found at http://www.allaboutcookies.org/
We use the following cookies:
Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose.]
Estimate our audience size and usage pattern.
Store information about your preferences, and so allow us to customise our site and to provide you with offers that are targeted to your individual interests]
Speed up your searches.
Recognise you when you return to our site.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
To deactivate the use of third party advertising cookies, you may visit the consumer page to manage the use of these types of cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Except for essential cookies, all cookies will expire as set out in the details below.
Important: Read the Matomo Analytics privacy document for more details about the data collected by Matomo Analytics.
Distinguish unique users
Throttle the request rate
Matomo analytics set the following cookies:
|Cookie Name||Expiration Time||Description|
|_pk_id||13 months||used to store a few details about the user such as the unique visitor ID|
|_pk_ref||6 months||used to store the attribution information, the referrer initially used to visit the website|
|_pk_ses, _pk_cvar, _pk_hsr||30 minutes||short lived cookies used to temporarily store data for the visit) _pk_testcookie is created and should be then directly deleted (used to check whether the visitor’s browser supports cookies)|
|matomo_sessid||14 days||It is important to note that it doesn’t contain any data used to identify visitors and is considered an “Essential” cookie|
Quantexa is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please tick below to say how you would like us to contact you:
HubSpot’s tracking code sets a number of tracking cookies when a visitor lands on your site. These cookies fall into two general categories:
Essential/necessary cookies: essential cookies which do not require consent
Consent banner cookies: cookies included in the consent banner under GDPR
|__hs_do_not_track||This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot. (Expires: 13 months)|
|hs_ab_test||This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before. (Expires: end of session)|
|<id>_key||When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.|
|hs-messages-is-open||This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity. (Expires: 30 minutes)|
|hs-messages-hide-welcome-message||This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed. (Expires: 1 day)|
|__hsmem||This cookie is set when visitors log in to a HubSpot-hosted site. (Expires: 1 year)|
|__hstc||he main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). (Expires: 13 months)|
|hubspotutk||This cookie is used to keep track of a visitor’s identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. (Expires: 13 months)|
|__hssc||This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. (Expires: 30 min)|
|__hssrc||Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session. (Expires: end of session)|
|messagesUtk||This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they’re added as a contact, they will have this cookie associated with their browser. If you chat with a visitor who later returns to your site in the same cookied browser, the messages tool will load their conversation history. (Expires: 13 months)|
|Authentication cookies||If you are logged in to HubSpot, HubSpot will set additional authentication cookies. Learn more about cookies set in the HubSpot product. You can also see whether a contact accepted these cookies in their timeline.|
If you have the Facebook pixel code installed on your website, Facebook may set a cookie on your visitor’s browser. If you use the HubSpot ads tool to select and install your Facebook pixel on pages with the HubSpot tracking code, HubSpot will link the placing of that pixel code to the cookie notification banner. If you require opt-in consent via this banner, the Facebook pixel will not be able to set any cookies on a visitor until they have opted in. If you have manually placed the pixel code on pages (e.g., by editing your site header HTML), HubSpot will not be able to control which visitors Facebook is able to set cookies on.For additional information, refer to Facebook’s business tools terms and Facebook’s cookie consent guide.
HubSpot isn’t able to control cookies placed by third-party scripts on your website. When a visitor accepts cookies via the HubSpot consent banner, they consent to HubSpot’s cookies only. However, you can put code in place to know when a user has accepted or declined HubSpot cookie tracking, then send that information to your third-party system. Learn more about using HubSpot’s consent banner for third-party scripts.
Learn more about removing the cookies created by the HubSpot tracking code that are included in the consent banner under GDPR. When cookies are removed, the visitor will be considered a new visitor and will see the cookie consent banner the next time they visit your site.
If you want to remove existing cookies from your device you can do this using your browser options. If you want to block future cookies being placed on your device you can change your browser settings to do this.
Please bear in mind that deleting and blocking cookies will have an impact on your user experience as parts of the site may no longer work. Unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our site or click on a link in a targeted email that we have sent you, even if you have previously deleted our cookies.