Data-driven Decisions for Insurance Firms
The insurance industry is changing. Customer centricity, digital automation and an explosion of complex data have made insurance decision-making harder. Connect and operationalize all data assets to maximize premium growth, enhance customer acquisition & supplier due diligence and reduce risk exposure and fraud.
Connect data. Remove silos.
Understand your customers.
With profitability harder than ever and retaining customers critical to business success, a scalable and contextual approach to decision-making is needed. Build more meaning from data to simplify the increasing complexity of managing growth, risk, and fraud across the value chain.
Quantexa helps you see the bigger picture and operationalize your data to uncover the connections between events, such as applications, claims and policy renewals, as well as people, places, and organizations. With context, you can make faster, more accurate decisions. Spot opportunities, detect risk, improve the customer experience.
Unparalleled performance
The rules have changed
Make your data-driven approaches
multi-dimensional
Your customers demand an exceptional experience
Enhance the application process for corporate and personal customers to increase conversation rates. Provide more tailored and high-value services to increase retention. More accurately determine customer risk through connected insights in real-time.
Operationalize your data and streamline analytical decisions
Scale to billions of data records and use context to automate digital processes intelligently. Provide faster, richer, and more intelligent insights to data science teams to accurately, and transparently predict and automate millions of decisions.
Accelerate operational effectiveness with insight you need
Develop dynamic single views and connected networks of customers, third parties, and suppliers. Provide accurate insights to operations teams from agents and underwriters to claims handlers and investigators through connected internal and external sources.
Contextual Decision Intelligence changes the way everyone makes decisions
Use cases for insurance firms
Single Views: Dynamic and contextual entity resolution
Leverage the right technology to derive value and context from your siloed data to create a single view of truth and build accurate and holistic views of entities across all portfolios.
Customer insight: Unlock potential business
Bring everything you know about a customer into a dynamic single view to unlock hidden business opportunities. Find links to potential prospects, upsell and cross-sell to existing customers, and pre-empt churn before renewal.
Fraud: Improve detection and prevention
Take a contextual approach and cut down false positives by over 90%, spot fraudulent claims earlier, identify policy abuse and prevent internal fraud—and confidently pay more legitimate claims in real-time.
Master Data Management: A new approach
Create an operational customer data hub that easily ingests internal and external sources in batch or real-time. Use context to make connections and triage work automatically to users and processes.
Compliance: Know Your Customer and AML
Replace expensive, inefficient KYC processes with a continuous contextual approach. Gain a better understanding of your customer, detect risk faster and ensure policy cancellations are not being used to launder money by criminals.
Underwrite Intelligently: A new
level of accuracy
Use context to more effectively understand risk for implementation into coverage premiums. Context enables greater accuracy for customer pricing across channels including real-time digital customer interaction.
Risk Management: Increase regulatory coverage, lower cost
Learn how to better manage unsustainable costs related to enterprise risk management. Uncover hidden insight from data to lower the cost of compliance, increase regulatory coverage and streamline customer experience.
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Monetize data through decision intelligence
Discover how insurance firms can use our Contextual
Decision Intelligence platform to improve decision making, prevent claims fraud, achieve dynamic pricing, and enhance prospecting and sales.
webinar
Define your global approach to claims & fraud with data-driven intelligence
Discover how centralized approaches across data and operations – combined with data-driven intelligence & contextual analytics – are key to improving the effectiveness of claims processing, optimizing fraud prevention, and minimizing unnecessary claims leakage.
Spot opportunities and understand risk like never before
Discover hidden meaning behind relationships of customers, 3rd parties, suppliers, brokers, handlers, and agents.
See the world in more than one dimension.
Make better decisions
This is a new way to use data. It’s unlike anything you’ve tried before.
And it reveals the risks—and opportunities—you can’t see today.
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Enable a better customer
experience in the digital world
60 times faster decisioning. Streamline interaction and deliver more relevant decisions, across underwriting pricing and product selection across digital channels.
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Operationalize your data at scale,
with less manual work
Scaled to over 60bn records. Provide deeper and more contextual insight to reduce manual processes and optimize decisions across operational teams.
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Prevent more fraud and
reduce detection false positives
99% entity resolution accuracy. Uncover opportunistic and collusive fraud through enhanced AI models. Alert in real-time to prevent first and third-party fraud from quote to claim settlement.
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Connect data wherever it is,
however it is
Our entity resolution dynamically connects your internal and external data to reveal single views of billions of entities.
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Create a dynamic
view of the bigger picture
Reveal graphs and networks of the connections to uncover the hidden relationships between events, people and organizations that matter most to your decisions.
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Build analytics models
based on real-world expertise
Develop models based on the typologies your most effective teams look for, to help you automate
millions of operational decisions.
Why use the Quantexa platform
Build once, use many, ingest to create a single view with networks
Apply your data to multiple use cases—without replicating data sets.
Make faster,
more accurate decisions
Use context to improve decision accuracy across the organization, find new opportunities and uncover risk.
Scale to billions of records
in batch or real time
Built on proven, scalable open source technologies like Hadoop, Spark and Elastic.
Future-proofed open architecture
Integrate seamlessly into your existing IT ecosystem, with flexible deployment options: native, or containerized for private and public cloud.
Ensure data transparency
Use explainable data linking, advanced AI and decision models for regulatory compliance.
Keep your data secure
Rely on granular security levels for dynamic control, with all activity audited.
Speedy time-to-value
Operationalize your data in a matter of months – not years.
Overcome data
quality issues
Use entity resolution and data volume to overcome missing or poor quality data.
Get the latest thinking, advice and opinions
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Book a demo
Our Contextual Decision Intelligence platform reveals hidden risks and opportunities, creates more efficient processes and helps you make better operational decisions.
Book a bespoke demo to see what it could do in your organization.