Context gives you a better
analytical view of your customers
With data sources multiplying and claims fraud costing insurers billions each year, a scalable and contextual approach is needed to support the growing complexity of managing risk across insurance firms.
Quantexa helps you see the bigger picture and operationalize your data to uncover the connections between events, such as claims and policy renewals, as well as people, places, and organizations. With context, you can make faster, more accurate decisions, detect risk and improve the customer experience.
The rules have changed
Make your data-driven approaches
multi-dimensional
Operationalize your data at scale
Scale to billions of data records and use context to provide accurate, useable information for investigators, underwriters, as well as digital channels, brokers and dealers.
Give decision-makers the accurate information they need
Providing teams across your organization with a single view of all customer data from internal and external sources, accelerates investigations and increases accuracy of decisions.
Your customers demand an exceptional experience
Offering risk assessment services and more self-service options means your customers expect automated, instant decisions—which is near impossible without real-time insights.
Use cases for insurance firms
Fraud: Improve detection and prevention
Take a contextual approach and cut down false positives by over 90%, spot fraudulent claims earlier, identify policy abuse and prevent internal fraud—and confidently pay more legitimate claims in real time.
Master Data Management: A new approach
Create an operational customer data hub that easily ingests internal and external sources in batch or real-time. Use context to make connections and triage work automatically to users and processes.
Pricing: A new level of
accuracy
Use context to more effectively understand risk for implementation into coverage premiums. Context enables greater accuracy for customer pricing across channels including real-time digital customer interaction.
Compliance: Know Your Customer and AML
Replace expensive, inefficient KYC processes with a continuous contextual approach. Gain a better understanding of your customer, detect risk faster and ensure policy cancellations are not being used to launder money by criminals.
Customer intelligence: Unlock potential business
Bring everything you know about a customer into a dynamic single view to unlock hidden business opportunities. Find links to potential prospects, upsell and cross-sell to existing customers, and pre-empt churn before renewal.
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Monetize data through decision intelligence
Discover how insurance firms can use our Contextual
Decision Intelligence platform to improve decision making, prevent claims fraud, achieve dynamic pricing, and enhance prospecting and sales.
See risks you couldn’t before
Discover hidden risks and opportunities by seeing the relationships between events, people, places and organizations.
And start seeing the world in more than one dimension.
Make better decisions
This is a new way to use data. It’s unlike anything you’ve tried before.
And it reveals the risks—and opportunities—you can’t see today.
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Improve fraud detection and
reduce false positives
Improve your efficiency and accuracy when it comes to tackling fraud. Calculate real-time fraud scores at the point of claim notification or policy inception.
Operationalize your data at scale,
with less manual work
Enable decisioning 60 times faster with optimized approval processes and less manual work across investigators, underwriters, brokers and dealers.
Enable a better customer
experience in the digital world
Deliver more accurate pricing across digital channels, faster underwriting, automated customer remediation and more accurate investigations to prevent fraud.
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Connect data wherever it is,
however it is
Our entity resolution dynamically connects your internal and external data to reveal single views of billions of entities.
Create a dynamic
view of the bigger picture
Reveal graphs and networks of the connections to uncover the hidden relationships between events, people and organizations that matter most to your decisions.
Build analytics models
based on real-world expertise
Develop models based on the typologies your most effective teams look for, to help you automate
millions of operational decisions.
Contextual Decision Intelligence changes the way everyone makes decisions
Why use the Quantexa platform
Build once, use many, ingest to create a single view with networks
Apply your data to multiple use cases—without replicating data sets.
Make faster,
more accurate decisions
Use context to improve decision accuracy across the organization, find new opportunities and uncover risk.
Scale to billions of records
in batch or real time
Built on proven, scalable open source technologies like Hadoop, Spark and Elastic.
Future-proofed open architecture
Integrate seamlessly into your existing IT ecosystem, with flexible deployment options: native, or containerized for private and public cloud.
Ensure data transparency
Use explainable data linking, advanced AI and decision models for regulatory compliance.
Keep your data secure
Rely on granular security levels for dynamic control, with all activity audited.
Speedy time-to-value
Operationalize your data in a matter of months – not years.
Overcome data
quality issues
Use entity resolution and data volume to overcome missing or poor quality data.
Increase your coverage.
Lower your costs.
The cost of risk management and providing a better customer experience is unsustainable when your people don’t have the right tools to make accurate decisions fast enough.
Our platform reveals hidden relationships between events, people and organizations, so your teams spend less time on each decision—and still get to better more accurate outcomes.
Which means you can lower the cost of compliance while increasing coverage across your organization and ultimately deliver a better experience for clients.
Get the latest thinking, advice and opinions
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