A Guide to Creating Personalized Digital Services in Insurance

89% of insurance firms have challenges generating a single customer view. Learn how to transform your organization and maximize ROI.

Driving true transformational change

With the insurance industry on the verge of massive transformational change to compete and thrive in the digital age, there is an opportunity for insurers to take advantage of these changes to build deeper, longer-lasting, and more profitable relationships with their customers.

But to do this, insurers need to be more data-driven and customer-centric. Yet with less than 10% of data deemed potentially useful being analyzed in day-to-day decisions, a new approach is needed.

In this eBook, you’ll discover:

  • The current barriers to digital transformation ​– and how to overcome them

  • How insurers can capitalize on changing market conditions ​to meet evolving customer demands

  • What it means to leverage Decision Intelligence to reimagine the value chain

  • The six key areas to maximize ROI

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