You’re missing out on hidden revenue opportunities
Data isn’t connected—so you lack a holistic view of your customers
Siloed data from across your organization and external sources creates a fragmented view of customers, so it’s harder to manage relationships, improve experiences and understand product and service needs.
Your sales, marketing and analytics teams waste time trying to piece together information
Instead of having meaningful conversations with customers, focusing on campaign delivery or spending time on model optimization your teams spend time gathering and analyzing disconnected, often outdated data.
Use context to find new growth streams
Transform the results of your commercial teams by quickly and accurately identifying high value leads and opportunities.
Create a holistic single view of your customers and prospects so you can concentrate on prospects and opportunities that are more likely to convert.
Make better decisions about your sales process and your opportunities for growth.
increase in conversion rates
reduction in prospecting time
Enhance customer intelligence with context
Our platform uses entity resolution and network analytics to empower your sales team to focus on the right prospects and opportunities, at the right time.
The benefits of our Customer Intelligence solution
With a holistic view of your customers and their relationships and situations, you can identify quality prospects, deepen customer relationships, and reduce churn.
Discover new business
Uncover hidden, high-value prospects within your data by revealing relationships between your current customers.
Prioritize your leads
Help your sales team focus on high-value prospects and leads most likely to convert, using automated lead prioritization.
Understand your customer better
Add context to your CRM data to understand what your customers want and reduce churn.
Empower your sales team
Use real-time network analytics to help sales teams focus on the right prospects at the right time and provide referral-based leads.
Uncover new product cross-sell opportunities
Identify underserved customer needs and relationships with competitors using advanced context-driven models.
Reduce customer attrition
Generate early warning alerts for attrition and timely prompts for renewals to improve customer retention.
Win more of your customers’ business
Increase wallet share by developing a holistic understanding of your customers’ business.
Continuously monitor data
Automatically trigger alerts of new opportunities as data changes.
Accelerate revenue growth with customer intelligence
Find out how to identify new prospects, get referrals, better understand your customers’ needs and reduce churn with context and network analytics.
Discovering new opportunities with context
A Tier 1 bank needed to identify new upsell opportunities and increase share of wallet across relationship management business lines.
Our Customer Intelligence solution enabled the bank to:
- Generate £200m of new revenue
- Increase conversion rate by 50%
- Reduce prospecting time by 90%
KYC, Credit Risk and Customer Intelligence
One platform throughout the customer lifecycle
When you understand your customers inside-out, you can see new opportunities, you can spot hidden risks, and you can speed up information-gathering or onboarding processes.
Quantexa’s CDI platform lets you address these three applications in one place, in a single build, and using any data you have access to.
Why use the Quantexa platform
Build once, use many, ingest to create a single view with networks
Apply your data to multiple use cases—without replicating data sets.
more accurate decisions
Use context to improve decision accuracy across the organization, find new opportunities and uncover risk.
Scale to billions of records
in batch or real time
Built on proven, scalable open source technologies like Hadoop, Spark and Elastic.
Future-proofed open architecture
Integrate seamlessly into your existing IT ecosystem, with flexible deployment options: native, or containerized for private and public cloud.
Ensure data transparency
Use explainable data linking, advanced AI and decision models for regulatory compliance.
Keep your data secure
Rely on granular security levels for dynamic control, with all activity audited.
Operationalize your data in a matter of months – not years.
Use entity resolution and data volume to overcome missing or poor quality data.
Get the latest thinking, advice and opinions
How to Generate Commercial Value Through Customer Intelligence
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IDC: Achieving Greater Business Value Through Data Using Decision Intelligence Based on Context
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How to Adapt to a Changing World Using Situational Awareness
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Book a demo
See how our Contextual Decision Intelligence platform helps you better understand your customers, enables data-driven decision making, and speeds up your lending decisions.