Are your data challenges creating friction for your customers?

Your data isn’t connected – so customers suffer fragmented experiences across channels, business lines and geographies.

 

Attempts at personalized engagement fall short as these are based on partial, often outdated data.

 

Your sales, marketing, service, and analytics teams spend time trying to piece together information instead of adding more business value.

The Contextual Decision Intelligence platform

Unparalleled performance

70
+
Deployed across more than 70 countries
60
x
Faster data resolution for rapid time-to-value
60
bn+
Scales to 60bn records
99
%
Accuracy

Use context to find new growth streams

Transform the results of your commercial teams by quickly and accurately identifying high-value leads and opportunities.

 

Create a holistic, single view of your customers and prospects so you can concentrate on opportunities that are more likely to convert.

 

Make better decisions about your sales processes and opportunities for growth.

 

Find out how

50
%
increase in conversion rates
90
%
reduction in prospecting time

Enhance Customer Intelligence with context

 

Our platform uses entity resolution and network analytics to create a holistic view of customers and drive timely, personalized engagement across digital and physical channels

1

2

3

Connect data to create
a holistic view of your customers

Combine billions of internal and external data records to create a single, 360-degree view of your customers and prospects.

2

Understand customer
relationships and behavior

Reveal hidden connections to see the relationships between people and organizations that matter most to your decisions, such as personal relationships, corporate ownership and supply chains.

3

Uncover new intelligence
and revenue opportunities

Score customers based on propensity to buy or risk of churn. Identify interesting patterns of behavior and warm referral opportunities for new prospects.

Use the platform for Contextual Decision Intelligence

Learn more

Benefits of Quantexa’s Customer Intelligence solutions

Go beyond a single customer view
Combine a 360 view of your customer with an understanding of the broader context they are living and operating in to discover unique insights.

Provide differentiated experiences
Unique insights enable truly differentiated experiences – provide your customers with ‘wow’ moments like no-one else

Discover new business and cross-sell opportunities
Leverage your client and contact network to reveal hidden connections to high value new business opportunities.

Empower your analytics team
Gear up with best-in-class dynamic entity resolution, graph network engines and an open analytics platform to give your analytics team the tools for value-add modelling.

Drive contextual engagement
Add context to your CRM data to understand what your customers want and personalise CX.

Prioritize your leads
Help your sales team focus on high-value prospects and leads most likely to convert, using automated lead prioritization.

Reduce customer attrition
Generate early warning alerts for attrition and timely prompts for renewals to improve customer retention.

Continuously monitor data
Automatically trigger alerts of new opportunities as data changes.

More solutions that help you drive value from your data

White paper

Accelerate revenue growth with customer intelligence

Find out how to identify new prospects, get referrals, better understand your customers’ needs and reduce churn with context and network analytics.

 

Download now

Discovering new opportunities with context

A Tier 1 bank needed to identify new upsell opportunities and increase share of wallet across relationship management business lines.

 

Our Customer Intelligence solution enabled the bank to:

  • Generate £200m of new revenue
  • Increase conversion rate by 50%
  • Reduce prospecting time by 90%

Find out how

KYC, Credit Risk and Customer Intelligence

One platform throughout the customer lifecycle

When you understand your customers inside-out, you can see new opportunities, you can spot hidden risks, and you can speed up information-gathering or onboarding processes.

 

Quantexa’s CDI platform lets you address these three applications in one place, in a single build, and using any data you have access to.

 

Find out more

Why use the Quantexa platform

Build once, use many, ingest to create a single view with networks

Apply your data to multiple use cases—without replicating data sets.

Make faster,
more accurate decisions

Use context to improve decision accuracy across the organization, find new opportunities and uncover risk.

Scale to billions of records
in batch or real time

Built on proven, scalable open source technologies like Hadoop, Spark and Elastic.

Future-proofed open architecture

Integrate seamlessly into your existing IT ecosystem, with flexible deployment options: native, or containerized for private and public cloud.

Ensure data transparency

Use explainable data linking, advanced AI and decision models for regulatory compliance.

Keep your data secure

Rely on granular security levels for dynamic control, with all activity audited.

Speedy time-to-value

Operationalize your data in a matter of months – not years.

Overcome data
quality issues

Use entity resolution and data volume to overcome missing or poor quality data.

Get the latest thinking, advice and opinions

Book a demo

See how our Contextual Decision Intelligence platform helps you better understand your customers, enables data-driven decision making and reduces enterprise risk.

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