Claims Intelligence: Turning Data into Decisioning Power
The British Consulate-General Boston, in partnership with AWS, Guidewire, and Quantexa, invites senior claims, data, technology, and transformation leaders to an off-the-record discussion on the future of claims and insurance decisioning.
As customer expectations rise, claims complexity grows, and cost pressures intensify, carriers are reconsidering how decisions are made across the claims value chain. Many claims organizations are not constrained by a shortage of data — the challenge is that relevant policy, claims, customer, vendor, and external information remains fragmented across systems and workflows.
This private forum will explore how insurers are moving from claims administration to claims intelligence — connecting data and context to support faster, more confident decisions and better outcomes.
During this forum, you’ll explore:
- The evolution of modern claims operations
- Building AI-ready insurance organizations
- Connecting policy, claims, customer, and external data
- Improving speed, consistency, and customer experience
- Reducing leakage and strengthening recoveries
- Supporting fraud detection and litigation outcomes
- Practical approaches to data modernization and insurance transformation.
Attendance is limited to maintain a senior and highly participatory discussion.
Event format
4:00 - 4:30 PM: Arrival and registration
4:30 – 6:00 PM: Facilitated executive roundtable
6:00 – 7:00 PM: Drinks and networking
The session will be held under the Chatham House Rule and will be entirely off the record. The format is a facilitated peer discussion rather than a vendor presentation.
Who should attend?
The session is designed for senior leaders from carriers, reinsurers, and MGAs, including:
Chief Claims Officers.
Claims executives and business-unit leaders.
Heads of Claims Transformation and Claims Strategy.
Chief Data, AI, Digital, and Technology Officers.
Heads of Insurance Operations.
Senior innovation and enterprise-transformation leaders.