How Vodafone Used Data to Provide Even Better Customer Experience
About this webinar
A Customer 360 solution built on Quantexa’s Decision Intelligence Platform and Google Cloud infrastructure is how Vodafone united their data and used it to provide customer-facing teams with a contextual picture of their customers.
In this webinar Panel you will learn:
How Vodafone Business became a data-driven organization by using the power of data to fulfil their corporate strategy: from identifying business problems and understanding the blockers to using cutting-edge AI technology for valuable insights in day-to-day customer outreach.
How the Quantexa DI platform provided a 360 customer view of Vodafone Business customers using internal and external data and enabled them to use network analytics to identify high value sales opportunities.
Why Google Cloud was chosen as the data hub: touching on efficiency, privacy and security and what Google Cloud is doing in the Telco Market for its customers.