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From Alerts to Answers | Chapter 2

The Compliance Dividend: How Banks Move From Alerts to Outcomes

Compliance spend is up, but effectiveness often isn’t. In this bite‑size session, Accenture, Nordea, and Quantexa explore the transformation tactics needed to ensure adoption and value realization as Banks actively shift from alert-clearing to outcome‑driven decisioning.

We unpack the “false comfort of automation”, showcase how contextual analytics elevate investigator judgment and outline how banks can future-proof their financial crime capabilities, lowering operational costs and allowing genuine business to flow much more freely.

In this session, you’ll learn more about:

  • From alerts to intelligence: How banks are shifting from alert-clearing to intelligence-led decisioning in practice.
  • The limits of automation: Why automation alone falls short, and how context improves investigative outcomes.
  • Driving adoption: What it takes to win investigator buy-in across people, process and culture.
  • Evidencing the dividend: How to demonstrate impact and define the “compliance dividend” to leadership and regulators.
  • Lessons from the field: Real transformation journeys, including what to start and stop doing.
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Speakers

Inari Pointner photo
Inari Pointner
Head of TM Change Management
Nordea
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Inari Pointner
Head of TM Change Management

Inari Pointner, Head of TM Change Management at Nordea focuses on driving organisational transformation and ensures effective adoption of new processes.

She joined Nordea in 2012 and started working in the Financial Crime Prevention area in 2016. Owning the Transaction Monitoring end-to-end change delivery framework from prioritisation to delivering business value, Inari has been managing around 25 change initiatives running in parallel, from large and complex Programmes to Epics, for the past three years.

Linda Hakansson photo
Linda Hakansson
Financial Services Sweden - Risk & Compliance
Accenture
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Linda Hakansson
Financial Services Sweden - Risk & Compliance

Based in Sweden, Linda has more than 20 years of experience from the Financial Sector where she has worked with regulatory change – in the dimensions of process/people/system - cross the Nordics.

Linda has experience not only from the FinCrime regulatory change agenda but also from multiple other risk areas such as credit risk, market risk, counterparty credit risk, ESG and operational risk.

Giorgio Sdaffra photo
Giorgio Sdaffra
Financial Crime Transformation, Risk & Compliance
Accenture
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Giorgio Sdaffra
Financial Crime Transformation, Risk & Compliance

Giorgio is a Principal Director in Risk with 20+ years of experience delivering Risk Transformation programmes for a variety of clients, both as a Management Consultant and as an Industry Practitioner.

For example, he has delivered several multi-year Anti-Financial Crime programmes supporting Regulatory Controls enhancement, Transformation and Operations initiatives; he has managed Analytics, Machine Learning and GenAI initiatives for KYC and Financial Crime prevention. He has Master Degree in Engineering, an MBA and is a Professional Scrum Master.

Matt Long
Matt Long
Global Head of Financial and Economic Crime Risk, Financial Services and Government
Quantexa
Matt Long
Matt Long
Global Head of Financial and Economic Crime Risk, Financial Services and Government

Based in Luxembourg, Matt has more than 25 years’ experience working with international institutions in financial services and the public sector. Prior to joining Quantexa, he managed large scale AML/CTF transformation initiatives, as well as running operational and investigative functions within Banking, Life Assurance and Payment Service Provider organisations.

This has also included regular engagement with external parties including international Law Enforcement, Financial Intelligence Units and Regulatory Authorities. Matt is an appointed Board Director, regular AFC conference speaker and author with a focus on innovation and change.