Is your sales team best equipped for customer interactions?
Data is scattered in different silos and is time-consuming to access.
Your team spends ages putting the pieces together, only ending up with a narrow view of the customer.
Add context to create a 360° customer view
- Connect data across internal and external sources to create a rich, 360 view of your customers and prospects.
- Extend this with relationships –social, family, corporate hierarchies, supply chains – to provide the full context and enable better decision-making.
- Dynamic Entity Resolution provides a real-time view and flexibility to present different views to different users.
Scale to billions of records
Data resolution accuracy
Why Quantexa’s Connected Customer View?
Leverage Dynamic Entity Resolution
Use best-in-class data matching technology to get the most accurate picture of your customers.
Save valuable time
Give your customer-facing teams clearly visualized customer profiles.
Add context with Network Generation
Add network connections to your customer data to get a complete picture.
Make better-informed decisions
Ensure best customer experience with data-driven actions.
More solutions that help you drive value from your data
Drive more meaningful customer engagement
Embrace opportunities from digital channels and marketing, using a holistic understanding of behaviors, preferences and product and services needs. Provide engagement at key moments and a differentiated customer experience.
Uncover hidden growth opportunities
Provide sales and business development teams with unique, network-based insights to support better customer management, customer acquisition, product cross-sell and upsell and retention.
Supercharge your CRM
Take advantage of richer information and insights by connecting your CRM to broader firm-wide and external data. Get a single view across CRM instances and understand connections between clients, contacts and target accounts.
Accelerate revenue growth with customer intelligence
Find out how to identify new prospects, get referrals, better understand your customers’ needs and reduce churn with context and network analytics.
Discovering new opportunities with context
A Tier 1 bank needed to identify new upsell opportunities and increase share of wallet across relationship management business lines.
Our Customer Intelligence solution enabled the bank to:
- Generate £200m of new revenue
- Increase conversion rate by 50%
- Reduce prospecting time by 90%
KYC, Credit Risk and Customer Intelligence
One platform throughout the customer lifecycle
When you understand your customers inside-out, you can see new opportunities, you can spot hidden risks, and you can speed up information-gathering or onboarding processes.
Quantexa’s CDI platform lets you address these three applications in one place, in a single build, and using any data you have access to.
Why use the Quantexa platform
Build once, use many, ingest to create a single view with networks
Apply your data to multiple use cases—without replicating data sets.
more accurate decisions
Use context to improve decision accuracy across the organization, find new opportunities and uncover risk.
Scale to billions of records
in batch or real time
Built on proven, scalable open source technologies like Hadoop, Spark and Elastic.
Future-proofed open architecture
Integrate seamlessly into your existing IT ecosystem, with flexible deployment options: native, or containerized for private and public cloud.
Ensure data transparency
Use explainable data linking, advanced AI and decision models for regulatory compliance.
Keep your data secure
Rely on granular security levels for dynamic control, with all activity audited.
Operationalize your data in a matter of months – not years.
Use entity resolution and data volume to overcome missing or poor quality data.
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See how our Contextual Decision Intelligence platform helps you better understand your customers, enables data-driven decision making, and speeds up your lending decisions.