Quantexa

Customer Intelligence

Obtain a 360-degree connected view of your customers and prospects. Deliver hyper-personalized digital experiences. Use real-time insights to drive meaningful engagement.

CHALLENGE

In the dark about your customers? 

Customer data is often poor quality, scattered across systems, and difficult to connect. Fragmented data leads to fractured customer experiences and is a barrier to productivity and revenue growth. Quantexa provides a holistic, trusted view of B2C and B2B customers and uncovers hidden patterns that dramatically increase the value of insights.

89%

of CEOs are focused on building trust with customers. 1

12%

of customer records are duplicates. 2

HOW WE SOLVE IT

Bring the power of context to Customer Intelligence

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Get a holistic, trusted view of customers

Connect disparate data from internal systems and external sources to form a 360-degree view of your customers.

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See a broader picture of relationships

Interlink distinct entities to see the big picture. Gain deep understanding of relationships such as social connections, households, corporate structures, and supply chains.

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Uncover hidden opportunities

Use advanced analytics to trigger real-time insights that enhance customer experience and drive growth.

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Tap into trusted data insights

Quantexa’s user interface provides a rich visualization layer along with open APIs to allow integration within your existing IT landscape.

THE IMPACT

What we have achieved

50% increase

in customer conversion

90% reduction

in time to identify new prospects

$200+ million

in new revenue

Why Quantexa

We help you uncover growth opportunities


Unique insights enable truly differentiated experiences. Provide your customers with unique moments.

WHERE WE HELP

Explore our Customer Intelligence solutions

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Customer 360°

Connect internal and external data to create a holistic, trusted, 360° view of customers and their networks. The foundation for all Customer Intelligence use cases.

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Prospect Identification

Generate a prioritized list of high-value customer acquisition opportunities with close connections to your existing customer base.

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Cross-sell and Upsell

Identify new cross-sell and upsell opportunities using a holistic view of customer behavior and network insights to provide timely prompts for engagement.

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Customer Retention

Use a holistic view and network features to identify customers at risk of attrition and drive proactive engagement to increase retention.

Solution Overview

Get an overview of Quantexa’s Customer Intelligence solutions

category-leading technology

Our Decision Intelligence Platform

Build a single view of data and create a culture of confidence around critical decision-making that protects, optimizes, and grows your organization.

outcome-driven solutions

Decision Intelligence solutions built on our platform

FAQs

Latest from Quantexa

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DRIVE INDUSTRY TRANSFORMATION

Speak to an expert

Protect, optimize, and grow your organization with Decision Intelligence. More is possible with the right data in the right context.