Using New Technology and Data to Create an Enriched 360º Customer View

If you data isn't connected, chances are your customers are that customers are suffering fragmented experiences across channels, business lines and geographies.

A 360º view of your customer is critical to driving an enhanced customer experience and accelerated growth. Join the experts from Dun & Bradstreet, Quantexa, and Deloitte Digital on what’s driving industries in this direction and how new technology and approaches are unlocking value from customer data.

You’ll learn:

• What challenges do companies face in creating a 360º view of their customers

• How to embed third-party data in decision-making across your organization

• How organizations are unlocking value with this type of approach:

• Enterprise Customer 360º

• Network-based prospecting

• Cross-sell and up-sell